Privacy Policy

SASS (“SASS,” “we,” “us”) is an AI dating and texting companion app for iPhone. This Privacy Policy explains what information we collect when you use the app, how we use and share it, how long we keep it, and the choices you have. It applies to the SASS mobile app and this website. The app is provided by SASS LLC.

SASS is AI — not a licensed professional and not a human. See our Terms of Service for how the service may be used.

We collect the following, all linked to your account:

• Account information. The email address you use to sign up and sign in, and authentication data needed to keep you signed in.
• Profile information. A display name and, if you choose to add one, a profile photo.
• Chats and messages.The messages you send in normal saved chats, SASS’s replies, and automatically-generated chat titles.
• Images you upload. Screenshots and photos you attach to messages in normal saved chats.
• Subscription status. Whether you have an active Premium subscription, obtained through Apple and our subscription provider. We never receive or store your payment card details.
• Usage information. Limited app-usage data such as message counts used for quota limits and basic activity timestamps.
• Diagnostics. Standard crash and performance information provided by Apple and our app tooling. We do not use any third-party advertising or analytics SDKs.

We do notcollect your precise location, your contacts, health data, or advertising identifiers, and we do not track you across other companies’ apps or websites.

• To provide the core service: sending your messages and images to our AI system so SASS can reply, and showing your saved chats and images when you return.
• To manage your account, sign-in, and Premium access.
• To enforce free-tier limits and keep the service running reliably.
• To respond to your support requests.
• To detect, prevent, and address abuse, security issues, and violations of our Terms.

SASS’s replies are generated by AI. When you send a message (and any attached image) in a normal or incognito chat, that content is sent to our AI backend and its underlying AI model provider so a reply can be generated. This processing is necessary to provide the service. We do not sell your content, and we do not use it to build advertising profiles.

We use trusted service providers to operate the app. They process your information on our behalf and only as needed to provide their service:

• Authentication, database, and file storage (hosting your account, chats, and images).
• AI processing (generating SASS’s replies from your messages and images).
• Subscription and purchase management (through Apple and our subscription provider).
• App infrastructure, crash reporting, and delivery tooling.

The specific providers and their locations are described in our records and can be provided on request at support@trysass.com.

Incognito modes give you extra separation for personal conversations:

• Temporary Incognito. These chats stay on your device and are not saved to your account. Your message and any image are still sent to the AI so SASS can reply during the session, but they are not stored afterward.
• Private Saved Incognito. The text of these chats is encrypted at rest so it is not stored in readable form on our servers. The AI still processes the text in order to reply.
• Incognito photos. Photos in either incognito mode are not saved to your account.

Incognito is a privacy feature, not a guarantee of secrecy. Private Saved Incognito is not anonymous and is not end-to-end encrypted — please do not share passwords, financial details, or anything you cannot afford to have processed to generate a reply.

We keep your account information, saved chats, and images for as long as your account exists or until you delete them. You can delete individual chats at any time, which also deletes the images stored with them. Limited usage records may be retained for a reasonable period to operate the service and prevent abuse.

You can delete your account from within the app (Settings → Delete Account). Deleting your account permanently removes your account, saved chats and messages, images you have sent, and profile photo from our systems.

Deleting your account does not cancel your Apple subscription. Apple manages billing, so an active subscription must be cancelled separately through your Apple ID subscription settings. If you delete your account without cancelling, Apple may continue to bill you until you cancel.

We use reasonable technical and organizational measures to protect your information, including private storage for images served through short-lived links. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SASS is intended for adults and is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect information from children. If you believe a child has provided us information, contact us at support@trysass.com and we will take appropriate steps.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. You can exercise many of these directly in the app (editing your profile, deleting chats, or deleting your account), or by contacting us at support@trysass.com. We will respond consistent with applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of SASS after an update means you accept the revised policy.

Questions about this policy or your information? Email support@trysass.com.